Bears Galore and More: Teddy bears and other plush animals delivered!

Bears Galore and More
Delivering teddy bears and other stuffed animals
while bringing joy to the world one hug at a time

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Customer Service

We value you as a customer and are here for you when you have any questions or comments. Not sure what to order, what to do about shipping, or our site shows something out of stock, or anything else? Contact us! We're here for YOU. If you wish to reach us, please e-mail us at customerservice@bearsgaloreandmore.com.

Payment Policy
At this time we accept VISA, MasterCard, and PayPal via our online secure server or by telephone. You can also print and submit an order form from this website. We reserve the right to hold credit card orders for verification. We cannot guarantee availability of items on declined orders. If we are unable to obtain an authorization, we may cancel the order. We reserve the right to limit quantities. Prices subject to change without notice.

Return Policy
We will strive to give you the best service possible. We know things happen to some packages: bad weather delays delivery, someone crushes or loses the precious cargo, or maybe someone slips up with an order (hey, we're only human!), whatever. Got a complaint? Contact us immediately!

If you are not delighted with any stock item, you may return it for a prompt exchange, credit or refund within 60 days of receiving your merchandise.

Just call or email us and let us know why you need to make a return. If it's our fault, we'll replace the item, refund your money, or credit you for your purchase. If it's not our fault, we'll work just as hard and just as quickly to make sure that you're happy.

Please repack your order, enclose the packing slip, insure the package and mail it to:

Bears Galore and More Internet Returns
P.O. Box 7316
Woodbridge, VA 22195-7316

Yahoo Shopping Rating

"Excellent customer service, and quality products. Would order again and again!!!"
-Susan H.

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